Privacy Policy

1. Introduction

Welcome to KwikestCRM ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform, mobile application, and website.

By accessing or using KwikestCRM, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, and use our services.

• Account Information: Name, email address, phone number, company name, and password.
• Business Data: Customer lists, task details, inventory data, and employee profiles entered into the system.
• Payment Information: If you purchase a subscription, our third-party payment processors collect your billing address and credit card information.

3. Location Data Usage (Important)

KwikestCRM is a Field Force Management tool. To provide the core functionality of our service, we collect precise location data from mobile devices used by your field staff.

Background Location: We may collect location data even when the app is running in the background to ensure accurate travel history and task verification for employers.

Consent: Location tracking is only enabled when the user explicitly grants permission and "Checks In" via the app. Tracking stops when the user "Checks Out" or revokes permission.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our CRM platform.
• Improve, personalize, and expand our services.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Detect and prevent fraud and abuse.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share your information in the following situations:

• Service Providers: With third-party vendors (e.g., AWS, payment processors) who perform services for us.
• Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, or financing.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes SSL encryption for data in transit and secure cloud storage servers.

However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

7. Contact Us

If you have questions or comments about this policy, you may email us at hello@kwikestcrm.com or by post to: